Last Updated: 12/05/2025

This Privacy Notice explains how Intaiq Corporation. (“intaiq,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our website, platform, and related services (collectively, the “Services”). This Notice applies solely to individuals and businesses located in the United States.

If you have any questions, please contact us.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide

• Contact details (name, email, phone number)

• Business information (practice name, size, specialty, operational needs)

• Account credentials

• Payment and billing details

• Information uploaded or submitted through the platform (documents, workflows, schedules, notes, etc.)
  
  

B. Information Collected Automatically

When you access the Services, we may automatically collect:

• Device and browser information

• Log data (IP address, timestamps, usage metrics)

• Cookies and similar tracking technologies

• Diagnostic and performance analytics
  
  

C. Information Provided by Third Parties

We may receive information from:

• Integrated systems such as EHRs, CRMs, billing, or payroll platforms

• Authorized administrators within your organization

• Service providers assisting with analytics or onboarding
  
  

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services

• Configure and customize workflows during onboarding

• Enable integrations with your CRM, EHR, billing, or payroll systems

• Perform analytics and generate operational insights

• Respond to inquiries and provide customer support

• Communicate updates, new features, or service-related notices

• Maintain security and detect fraud

• Comply with legal and regulatory obligations
  
  

We do not sell your personal information.

3. HIPAA and Protected Health Information (PHI)

For customers who handle Protected Health Information, intaiq will act as a Business Associate under U.S. HIPAA regulations when a Business Associate Agreement (“BAA”) is executed.
The BAA governs our permitted uses and disclosures of PHI and supersedes this Notice where applicable.

We do not use PHI for advertising or marketing purposes.

4. How We Share Information

We may share information with:

A. Service Providers

Trusted vendors that support hosting, analytics, customer support, integrations, and infrastructure.

B. Your Authorized Users

Information within your account is accessible to administrators and users granted access by your organization.

C. Compliance and Legal Requirements

We may disclose information:

• To comply with law, regulation, subpoenas, or court orders

• To protect the rights, safety, or security of intaiq, our users, or the public

• To investigate fraud or misuse of the Services
  
  

D. Business Transactions

If intaiq undergoes a merger, acquisition, financing, or asset transfer, your information may be part of the transaction, subject to confidentiality obligations.

We do not share your information with advertisers or data brokers.

5. Data Retention

We retain information as long as necessary to:

• Provide the Services

• Fulfill the purposes described in this Notice

• Meet legal or contractual obligations (including retention requirements under the BAA)
  
  

At contract termination, data handling follows your Agreement and, where applicable, the BAA.

6. Data Security

intaiq implements administrative, technical, and physical safeguards aligned with industry best practices and HIPAA requirements.
These protections include:

• Encryption in transit and at rest

• Access controls and authentication

• Audit logs

• Secure infrastructure hosted with compliant providers
  
  

No method of transmission or storage is 100% secure, but we continuously improve our protections.

7. Your Choices and Rights

Depending on your relationship with intaiq, you may have the ability to:

• Access and update your account information

• Request deletion of certain data

• Manage cookies through your browser settings

• Opt out of non-essential communications
  
  

Requests related to PHI must be handled according to the HIPAA BAA and may require coordination with your healthcare provider or organization.

8. Children’s Privacy

The Services are not intended for individuals under 18.
We do not knowingly collect personal information from children.

9. Third-Party Links and Integrations

Our Services may contain links to third-party websites or allow integrations with third-party systems.
This Notice does not apply to those third parties, and we are not responsible for their privacy practices.
We encourage you to review their privacy policies.

10. Changes to This Privacy Notice

We may update this Notice from time to time.
If material changes are made, we will provide notice through the platform or by email when required.

Continued use of the Services constitutes acceptance of the updated Notice.

11. Contact Us

For privacy questions or requests, contact us at support@intaiq.com.