These Terms of Service (“Terms”) govern your access to and use of the Intaiq platform, websites, mobile applications, and any related services (collectively, the “Services”). By using the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

If you are using the Services on behalf of a business or organization, you represent that you have authority to bind that entity, and “you” refers to that entity. 

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1.⁠ ⁠Overview of the Services

intaiq provides workflow automation and operational management solutions designed to help organizations streamline administrative processes, including document handling, scheduling, billing, payroll, and reporting (“Platform”). Certain features, integrations, or add-ons may require separate agreements or subscriptions.

We may update or improve the Services from time to time and may introduce new functionality at our discretion.

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2.⁠ ⁠Eligibility and Account Registration 

To use intaiq, you must:

               •           Be at least 18 years old,

               •           Provide accurate and complete information during registration, and

               •           Maintain the confidentiality of your account credentials.

 You are responsible for all activity conducted under your account. Notify us immediately if you suspect any unauthorized access.

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3.⁠ ⁠License and Acceptable Use

3.1 License

intaiq grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services in accordance with these Terms.

3.2 Acceptable Use

You agree not to:

               •           Use the Services for unlawful, harmful, or fraudulent activities,

               •           Attempt to copy, modify, reverse engineer, or decompile any part of the Platform,

               •           Interfere with or disrupt the integrity or performance of the Services,

               •           Upload malicious code, or

               •           Use the Services to process data you lack rights or permissions to submit.

We may suspend or terminate your access if you violate these Terms or misuse the Platform.

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4.⁠ ⁠Customer Data

“Customer Data” refers to documents, information, records, and other content you submit to the Services.

4.1 Ownership

You retain all ownership rights to your Customer Data. Intaiq does not claim ownership over the content you upload.

4.2 License to intaiq 

You grant Intaiq a limited, worldwide license to host, store, process, and display Customer Data solely as necessary to provide the Services.

4.3 Responsibilities

You are solely responsible for:

               •           Ensuring Customer Data is accurate and lawful,

               •           Securing appropriate consents or rights to upload such data, and

               •           Complying with all applicable regulations relating to your data.

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5.⁠ ⁠Data Security and Privacy

intaiq implements administrative, technical, and organizational safeguards designed to protect Customer Data. While no system is completely immune from risk, we take reasonable measures aligned with industry best practices.

Use of the Services is also governed by the Intaiq Privacy Policy, which explains how we collect, use, and protect personal information.

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6.⁠ ⁠Compliance and Industry Requirements

intaiq provides certain compliance-aligned features based on your subscription tier, region, and business needs. These may include safeguards designed to support regulatory frameworks such as HIPAA, PCI, and other applicable standards. While these features assist in your compliance efforts, you remain solely responsible for determining whether the Services satisfy your specific legal, regulatory, and operational obligations.

As part of Intaiq’s standard contracting process, intaiq enters into a Business Associate Agreement (“BAA”) with customers that require HIPAA compliance. The BAA governs Intaiq’s obligations as a Business Associate under U.S. HIPAA regulations and forms an integral part of the contractual relationship when applicable.

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7.⁠ ⁠Third-Party Services and Integrations

The Services may integrate with third-party products or applications.

These third parties are governed by their own terms, privacy policies, and security practices, which Intaiq does not control.

Your use of such third-party tools is at your own risk, and Intaiq is not responsible for issues arising from those integrations.

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8.⁠ ⁠Fees and Payment Terms

Access to the Services may require payment of subscription fees. All fees are:

               •           Due as stated during checkout or in your order form,

               •           Non-refundable unless required by law,

               •           Subject to change with reasonable prior notice.

Failure to pay may result in suspension or termination of your account.

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9.⁠ ⁠Term, Termination, and Suspension

Account termination is permitted solely as outlined in the Agreement between you and Intaiq.

Any termination must comply with the notice requirements, minimum commitments, and procedures established in your executed contract.

Intaiq may suspend or terminate your access if:

               •           You violate these Terms,

               •           You fail to pay required fees,

               •           Your use poses a security risk, or

               •           We are required to do so by law.

Upon termination, you remain responsible for all fees accrued. You may request a copy of your Customer Data within 30 days of termination.

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10.⁠ ⁠Intellectual Property

All rights, titles, and interests in the Platform—including software, interfaces, features, logos, and documentation—belong to Intaiq or its licensors.

Nothing in these Terms transfers ownership to you.

You may not use Intaiq’s trademarks or branding without prior written permission.

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11.⁠ ⁠Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind.

intaiq does not guarantee that the Services will be uninterrupted, error-free, or suitable for your particular purposes.

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12.⁠ ⁠Limitation of Liability 

To the fullest extent permitted by law:

               •           Intaiq is not liable for indirect, incidental, special, or consequential damages, including lost profits or data.

               •           Intaiq’s total liability relating to the Services will not exceed the amount paid by you in the 12 months preceding the claim.

Some jurisdictions do not allow certain limitations, so these may not apply to you.

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13.⁠ ⁠Indemnification

You agree to defend, indemnify, and hold harmless Intaiq, its affiliates, and personnel from claims arising out of:

               •           Your misuse of the Services,

               •           Your violation of these Terms, or

               •           Your infringement of third-party rights.

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14.⁠ ⁠Changes to the Terms

We may update these Terms periodically. When we do, we will revise the “Last Updated” date above. Continued use of the Services after changes become effective constitutes your acceptance.

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15.⁠ ⁠Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes will be resolved through binding arbitration or in courts located in Dallas, Texas, unless prohibited by law.

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16.⁠ ⁠Contact Information

If you have questions about these Terms, please contact us at:

intaiq Support

Email: support@intaiq.com

Website: www.intaiq.com